Politique de confidentialité

1. Le Champ d'application

Cette politique décrit les types de données personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et en sécurise le traitement.

1.2 Cette Politique s'applique aux informations concernant une personne physique identifiée ou identifiable. Une personne physique identifiable est une personne qui peut être identifiée directement, ou indirectement par le biais d'une combinaison d'informations supplémentaires que nous détenons ou auxquelles nous avons accès.

1.3 Dans le cadre de cette Politique, le « traitement » désigne toute opération impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, structuration et stockage.

Our services are intended for adults and are not designed for use by anyone under 18. We do not knowingly collect information from minors, nor do we knowingly permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it without delay.

2. Quelles données personnelles détenons-nous à votre sujet

2.1 Lorsque vous accédez au service et aux canaux, ou visitez notre site web, nous collectons des Données Personnelles. Nous pouvons également vous demander de fournir des Données Personnelles dans certaines situations.

In other cases, we collect your personal data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering the Services or restrict access to the website.

4. Quelles données personnelles nous collectons

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

Pour plus d'informations sur le traitement effectué pour la sauvegarde des intérêts légitimes, veuillez nous contacter par e-mail.

5.4 Voici les raisons et les bases juridiques pour lesquelles nous pouvons utiliser les informations que vous nous fournissez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address information services, and user experience analytics platforms.

You may also request that we transfer certain of your Personal Data to third-party trading platforms. In such cases, we will share the Personal Data you provide to us with those platforms. Your Personal Data will be subject to their respective privacy policies and may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and optimise the products and services offered to its clients.

6.4 Lorsque la protection des droits de tiers ou des actifs l'exige, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou à d'autres autorités officielles compétentes.

We may also share your Personal Data with potential investors, acquirers, or lenders to the Company or any other group entity in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other group entity), or in connection with a merger, restructuring, consolidation, or insolvency of the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar tracking technologies.

Cookies sont de petits fichiers texte placés sur votre appareil lorsque vous visitez le site web. Ils servent à collecter des informations sur vos préférences et habitudes de navigation afin d'améliorer votre expérience, de mémoriser vos paramètres et de personnaliser les produits et services susceptibles de vous intéresser. Les cookies sont également utilisés à des fins statistiques et analytiques.

Some cookies used on this website are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and restore your session when you revisit the site.

7.5 Please be aware that some or all website features may not function as expected in this case.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservation des données personnelles

8.1 La Société conservera vos Données Personnelles aussi longtemps que nécessaire pour accomplir la finalité du traitement telle que décrite dans la présente Politique, ou pendant les périodes plus longues autorisées par les lois, réglementations et ordonnances applicables.

8.2 We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to confirm it is no longer needed.

9. Virements internationaux

Your personal data may be transferred to other countries, including to third-party countries or international organisations. The Company takes all necessary measures to protect your personal data and to ensure that you retain the ability to exercise your rights and access effective legal remedies.

9.3 The Company can provide information on the security measures it applies to protect your Personal Data transferred to third countries or international organisations. To request this information, email: support@cometerendoire.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate technical and organisational measures to protect personal data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. We also accept no liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

10.3 In certains cas, des obligations légales ou d'autres obligations indépendantes de notre volonté peuvent nous contraindre à communiquer vos Données Personnelles à des tiers, tels que des autorités publiques. Dans ces situations, nous ne sommes pas en mesure de contrôler le niveau de sécurité que ces tiers accordent à vos Données Personnelles.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of personal data you transmit to us online.

11. Hyperliens vers des sites web tiers

The website includes links to third-party sites and applications that are not under the Company's supervision. We are not responsible for how those sites or applications collect or process personal data. This Policy does not apply to actions taken through such sites or applications.

When accessing third-party websites or applications, we recommend reading their privacy policies before deciding to use them or sharing any personal data with them.

12. Modifications de la présente politique

12.1 Cette Politique peut être modifiée à tout moment. En cas de modification, nous vous en informerons en publiant la version mise à jour sur notre site web.

Lorsque nous apportons des modifications importantes à la présente Politique, nous vous en informons par les moyens appropriés et publions une annonce sur notre site web.

12.3 Unless explicitly stated otherwise, any changes take effect upon publication of the revised Policy.

13. Vos droits

Vous avez le droit de nous demander de vérifier l'exactitude de vos données personnelles, d'en corriger les éventuelles erreurs, et de supprimer toute donnée personnelle dont nous n'avons pas besoin. Vous pouvez également limiter les types de traitement auxquels vos données personnelles sont soumises.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data and to access it. Upon request, the Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for any additional copies. Data will be provided in electronic format upon request. The right of access must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights or freedoms of a third party, the Company may refuse or limit the scope of that request.

13.4 Right of Rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be rectified, having regard to the purpose of the processing.

13.5 Right to Erasure You may request erasure of your Personal Data on the following grounds: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation to which we are subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing of your Personal Data. Where such a restriction is in place, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a substantial public interest ground within the European Union or a Member State.

13.7 Droit à la portabilité des données Lorsque le traitement est effectué par un système automatisé et repose sur votre consentement ou sur un contrat auquel vous êtes partie, vous avez le droit d'accéder aux Données Personnelles que vous avez communiquées à la Société. Vous pouvez demander que vos Données Personnelles soient transférées directement à un autre responsable du traitement, dans la mesure où cela est techniquement réalisable. L'exercice de ce droit ne porte pas atteinte à vos droits en vertu du droit à l'effacement, ni aux droits ou libertés d'autrui.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defence of legal claims, we may continue to process your personal data. With regard to direct marketing, you have the right to object to the processing of your personal data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data by Us at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the competent supervisory authority. You may submit a complaint to a supervisory authority established by a Member State to protect the fundamental rights of individuals with respect to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data as set out in this section 13.

Nous vous fournirons les informations demandées au titre de la section 13 du présent accord dans un délai d'un mois suivant la réception de votre demande. Ce délai peut être prolongé jusqu'à deux mois si la nature ou le volume des demandes le justifie. Nous vous informerons de toute prolongation, ainsi que de ses motifs, dans le mois suivant la réception de votre demande.

13.11 Dans la mesure où la loi l'autorise, les informations demandées dans le cadre de vos droits au titre de l'article 13 vous seront communiquées gratuitement. Si une demande est injustifiée ou excessive — notamment en cas de demandes répétées — nous pouvons facturer un montant raisonnable pour couvrir les frais administratifs liés au traitement de cette demande ou à l'exécution de la mesure sollicitée. Nous nous réservons également le droit de ne pas y donner suite.

If we have reasonable doubts about the identity of the person who submitted your request, we may ask them to provide sufficient means of verification.